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matthew l. albrecht



Accept the opportunity to grow in a challenging, worthwhile career in computing and information technology where I can excel in a field where my past achievements prove my ability to succeed in an advanced technical position.




March 11, 2004 – Present - Best Buy Co., Inc.

Geek Squad CIA Agent

•  Recommended and implemented improvements to repair process, cutting turn time and improving organization.

•  Repaired 5+ computers per day, in addition to assisting other team members and checking in new units.

•  Removed viruses, spyware, performed thorough diagnostics and troubleshooting.

•  Performed shipping and receiving and inventory management duties.




July 2003 – February 2004 - Retromedia, Inc.


•  Performed on-site computer and network support.

•  Custom-designed systems for our clients' needs.

•  Learned small business management as well as best methods of purchasing computing and networking parts.




March 1-July 2003 - Dr. Geeks, Inc. Chandler , AZ

Lead Technician/Technical Manager

•  Designed and implemented new system that greatly increased organization and effectively increased customer loyalty.

•  Decreased turn-around time for customers by as much as 2 days.

•  Cut costs and increased profits by 30-50%.

•  Gained confidence in working with networks and servers.




2002-2003 Chandler-Gilbert Community College Chandler , AZ

•  Took “Microsoft Excel 2002 Comprehensive Concepts and Techniques”




Computers, internet, web design, networking, new technology.